Other sources of help and advice
There are several organisations who can provide help and advice about your pension savings.
Some of these are listed below:
The Money and Pensions Service (MAPS)
MAPS can provide you with information and advice about pensions and other financial matters. Click here to go to the MAPS website.
Pension Wise is part of MAPS and offers free impartial guidance to help you understand your options in relation to your Defined Contribution pension savings. You can obtain pension guidance online, by telephone or face-to-face. Click here to go to the Pension Wise website. You can also call 0800 138 3944 (to book a free appointment).
The Pensions Advisory Service (TPAS)
TPAS is available at any time to assist members and beneficiaries with any pension query they may have or any difficulty they have failed to resolve with the Trustees or administrators of a scheme. Click here to go to the TPAS website.
The Pensions Ombudsman
The Pensions Ombudsman may investigate and decide upon any complaint or dispute of fact or law or complaints about maladministration in relation to how an occupational pension scheme is run. Click here to go to the Pension Ombudsman website.
Please note that the Pensions Ombudsman normally insists the matter is first dealt with through a scheme’s own internal dispute resolution procedure and raised with TPAS.